1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Account credentials
- Profile information
- Usage data and preferences
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent
- Referral sources
2. How We Use Your Information
We use the collected information for:
- Providing and improving our services
- Personalizing your experience
- Communicating with you about updates
- Analyzing usage patterns
- Ensuring security and preventing fraud
3. Cookie Policy
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our website
- Improve our services
- Protect against unauthorized access
You can control cookie settings through your browser preferences.
4. Data Security
We implement appropriate security measures to protect your data:
- Encryption of sensitive information
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
5. Data Sharing
We may share your information with:
- Service providers who assist our operations
- Legal authorities when required by law
- Business partners with your consent
We do not sell your personal information to third parties.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
7. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide our services
- Required by law
- Necessary for legitimate business purposes
8. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.
9. Changes to Privacy Policy
We may update this privacy policy periodically. We will notify you of any material changes through:
- Email notifications
- Website announcements
- Account notifications
10. Contact Us
For privacy-related inquiries, please contact us at:
- Email: support@aib-axysafrica.com
- Phone: +254 0711 047000
- Address: The Promenade, 5th Floor, General Mathenge Road,
Westlands, Nairobi, Kenya